Three Things Your Account Manager Can Do for You
by Mary Bradford, Carrie Oster, and Ben Bassett, Account Managers in Minneapolis
Who are You Going to Call ?
The Technology Advantage® Help Desk receives thousands of calls per month and resolves 80% of issues within a few minutes; 1-800-543-5728.
Problems needing a site visit go to our Client Support hotline, 1-866-363-GoCT (4628).
But a BUSINESS LEADER’s best phone friend at Corporate Technologies is his or her account manager. Here are three things your account manager can do for you.
1. Trusted Advisor / Main Point of Contact
The account manager is the business leader’s “go to” person at Corporate Technologies for any concern. Need clarification on your monthly network report? Have a billing question? Ask your A.M.
The account manager knows you personally and your computer network. Think of him or her as a family physician for your IT. They have training and experience to keep your technical operations contributing optimally to your bottom line.
2. Quarterly Business Review – healthy business checkup
As part of the Technology Advantage package your account manager will sit down with you every three months for a detailed review of known issues, progress, and recommendations for your IT environment. This is an invaluable aid in keeping your business on its optimal long term track.
3. Find the Right Deal on New Hardware and Software
To insure new equipment and programs match your existing system and your long term strategy consult your account manager.
Your account manager is here to help. Give them a call today.
Minneapolis Account Managers: Mary Bradford, Ben Bassett, and Carrie Oster
