Home  /  Resources  /  Blog  /  Managed Services  /  What is a Managed Service Provider (MSP) and How It Can Benefit Your Business?
A woman is looking at the wires on a rack.

What is a Managed Service Provider (MSP) and How It Can Benefit Your Business?

It’s safe to say that in terms of technological advancements in the digital stratosphere, we have come a very long way. The days of straightforward IT troubleshooting and restarting PCs to get rid of errors have become a distant memory.

Although we live in a fast-paced digital environment, what’s unfortunate to see is that a lot of businesses still haven’t implemented the necessary IT infrastructure to keep up with the speed of corporate online innovations.

As a result, a lot of companies find their IT teams to be frantically struggling to solve issues rather than taking a proactive approach to prevent problems from taking shape in the first place. This, in turn, can hurt their business continuity, keeping them way behind the curve of modern IT trends.

If you’ve ever made light of delegating your IT support, maintenance, or administration to a third-party entity because you think that your current framework is on par or if you aren’t sure you can afford them, it’s time to change your mind. There are a plethora of incredible benefits to collaborating with a reputable managed service provider. 

Understanding the Role of Managed Service Providers

Before looking at what those benefits are, it’s important to first take a glance at what exactly managed service providers or MSPs are. Managed service providers are third-party companies that specialize in managing and maintaining a comprehensive array of multi-faceted IT services ranging from streamlining your supply chains and storing/securing your corporate data to optimizing your marketing strategy and function as call centers.

According to one statistical analysis, you’ll be surprised to know that the demand for MSPs has significantly propelled over the last decade and is speculated to transcend the $350 billion mark by 2025.

This substantial optimization in demand can primarily be associated with SMEs (small and medium enterprises), who need streamlined and seamless access to the best and most current IT technologies and software ecosystems to maintain a competitive edge, consistently propelling their business growth in their respective industries but who may not necessarily have the finances to do so.

One of the best things about managed service providers is that these companies enable small and medium businesses to compete at a more level playing field – or close to the types of resources larger enterprises use. MSPs help these businesses leverage the use of necessary IT resources and infrastructure without necessarily overextending themselves.

Powerful Reasons Why Your Business Needs an Industry-Revered MSP

They Help Keep You Focused on Equally Important Business Objectives

As you continue to expand your business operations, you’ll continuously need better and more extensive IT resources. Your in-house team of IT experts may be qualified or experienced enough to manage a bit of the overall workload, but they won’t be able to manage everything across the board. This means there’s a high chance that you may encounter scalability issues and may not be able to arrange the necessary resources and capabilities to keep up with your business objective without overextending your employees (even those who don’t have a background in IT).

One of the primary advantages of collaborating with a renowned managed service provider is that you get to delegate the most extensive and important aspects of your IT infrastructure maintenance and optimizations to a third-party vendor. In addition, you also get to free up a lot of space for your employees to perform their duties as they are supposed to, filling all the gaps more proactively.

A qualified, resourceful, and experienced MSP will provide you with an agile service model that will enable you to identify the level of service you need.

Mitigate Operational Costs

Looking at it in terms of your operational costs, managed service providers can provide a more cost-optimized infrastructure, eliminating the need for you to hire a separate IT team. Understand that accommodating and maintaining an in-house team of IT specialists can be very expensive. A lot of experienced MSPs provide businesses with a hybrid model comprising both onsite and off-site IT resources, helping you drive down your average costs while simultaneously increasing your accessibility to these resources. 

Enhanced Scalability

It’s also vital to consider that there may come a time when you’re going to need to evolve your current technology. You’ll have to scale your entire IT ecosystem up or down, accommodating your day-to-day operations. Fortunately for you, a reputed MSP has the dynamic capability to quickly implement scalable solutions. And the best part is, you will never have to experience a disruption in your business operations. In addition, managed service providers are technically resourceful and have a highly skilled team of IT engineers that make these changes on-demand and in real-time so that you don’t have to fret about encountering downtime.

That’s why it is so important to partner with an MSP that can delegate a significant amount of expert consultants for your business and can provide additional, and more comprehensive IT solutions such as remote monitoring, cutting-edge cyber security, up-to-date service management, and much more to help you get the best value for your scalability.

Round-the-clock Support and Client Representation

With an experienced MSP as your partner, you will never need to worry about support availability as reputed companies offer 24/7 technical support services, on-call solutions, and even weekend support. So, in your search for a renowned managed service provider, consider collaborating with an organization that has a global presence and can represent a variety of different time zones, providing comprehensive support solutions so that you can rest easy knowing that you will always have access technical troubleshooting expertise whenever you need to. 

Why Businesses Choose Corporate Technologies as Their Go-To Manage Service Provider

Founded in 1981, Corporate Technologies has been helping mid-market businesses and enterprises allocate more time to more important business operations and functionalities. We empower companies to confidently achieve their growth levels without worrying about maintaining or managing their IT infrastructure. As a globally renowned managed service provider, we cater to all types of businesses whether they have an in-house team of IT specialists or not, offering a comprehensive suite of managed services ranging from cloud computing and cyber security to digital transformation and scalability solutions.

Our managed services are tailor-made in line with your organization’s unique goals and specific needs. In addition, we also offer potential clients consultations with us, so that we can better understand their requirements and processes, allowing us to implement a powerful IT platform.

Our Services in a Nut Shell

Unlimited Technical Support and Help Desk

We will delegate a team of IT specialists as your personal help desk. Our experts offer round-the-clock support and maintenance services that they remotely perform via phone, secure database access, or email. In addition, our support team will also offer you a full suite of basic software tools your business needs to track, maintain, and secure your IT ecosystem.

Proactive and Future Proof Planning

At Corporate Technologies, we work with our clients to help them create a secure and scalable IT environment, helping them make all the right decisions without worrying about managing their off-site network. 

Technology Strategy

We help companies design a robust and optimized IT roadmap that will always be in line with your company’s core objective in terms of technological transformations, minimizing any type of friction when it comes to harnessing the power of innovative digital tools and software.

Read more blog posts

Interested In Pricing? Have a Question? Talk to an Expert Today!

IT Services Near Me