Client resources
Customer Portal
Tickets in the service portal, invoices and payment in the billing portal. Both open in a new tab with your existing login.
Service Portal
Open a ticket, follow its progress and talk to the engineer working on it.
- Submit new support requests
- Review ticket status and updates
- Message the service team on an open ticket
- See your service history
ConnectWise login, the one you were given at onboarding.
Billing Portal
Invoices, statements and payment methods, in one place.
- View and pay invoices
- Manage payment methods and autopay
- Download statements
- Update billing contacts
ConnectBooster login. First visit: use Forgot password with your billing email.
Something is down right now?
Clients call 1-888-543-5728. A live service specialist answers in about a minute, 24/7.
A technician asked you to connect
Go to remote assistance and enter the code they gave you.
How the help desk works
Hours, what to expect, and how to get the most out of a ticket: help desk guide.
