Serving Des Moines and central Iowa
Managed IT Services in Des Moines, IA
Managed IT, security and cloud for Des Moines businesses with 10 to 200 people. One flat monthly fee per user covers the help desk, monitoring, security and backups, with on-site visits scheduled across the metro when hands-on work is needed.
Book a 30-minute IT reviewor call 1-866-363-4628
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01Overview
Managed IT built for Des Moines businesses
Des Moines is an insurance and financial-services town first, with agribusiness, healthcare, construction and a fast-growing suburban ring from West Des Moines to Ankeny around it. The independent agencies, brokers, CPA firms and clinics that make up most of the market handle sensitive data under rules written for much bigger companies, usually without anyone whose whole job is IT. We run the whole thing remotely, with a US-based specialist answering in about a minute, and schedule on-site work from our regional team when a job needs hands.
The Des Moines market
Insurance and finance downtown, agribusiness and logistics along I-35 and I-80, healthcare everywhere, and offices moving to Ankeny, Waukee and West Des Moines. Multi-site is normal, and the IT has to be the same at every desk.
Rules written for the big carriers
The Iowa Insurance Data Security Act and the FTC Safeguards Rule apply to agencies and financial firms of every size, and the Iowa consumer data privacy law adds obligations for larger businesses. We put the controls in place and keep the written program current.
Support that does not depend on one person
Your people call one number and a live specialist picks up, not a queue. Most issues are fixed remotely on the same call. When equipment needs hands, a visit is scheduled from our regional team.
Derechos, tornadoes and the restore nobody tested
Central Iowa has lost power for days before. We back up on site and to the cloud, test restores and plan so a dark office does not mean a dark business.
02Why us
Why Des Moines businesses choose Corporate Technologies
Reliable systems, fast answers and proactive work, delivered the same way in Des Moines as in the 18 states we already serve.
Proactive monitoring
Servers, workstations and network gear are watched around the clock. Most problems are fixed before anyone in your office notices.
A predictable flat fee
One price per user per month. Published plans, no hourly billing, no surprise invoices after a bad week.
24/7 remote help
Every employee can call as often as they need. A live US-based specialist answers in about a minute, day or night.
A personal account manager
One person who knows your business, meets with you quarterly and owns your technology roadmap and budget.
Remote plus on-site
On-site visits are scheduled from our nearest regional team, in Cedar Falls, when hardware or network work needs hands-on attention.
Any of this sound like your week?
A 30-minute review puts numbers on it.
03Challenges
IT challenges we solve for Des Moines businesses
The things that bring a Des Moines company to us, and what we do about each one.
The Iowa Insurance Data Security Act and FTC Safeguards
How we handle itCompliance as a ServiceAgencies, brokers and financial firms need a written security program, MFA, encryption and an incident plan, with evidence. We implement the controls, write the program and keep the documentation current.
Storm season and a backup nobody has restored
How we handle itBackup and Disaster RecoveryThe 2020 derecho closed businesses across the metro for days. We back up on site and to the cloud, monitor every job nightly and run restore tests so you know your recovery time before the next one.
A second office in Ankeny or West Des Moines
How we handle itNetwork InfrastructureGrowing firms open a suburban office and discover the IT does not stretch. We standardise the setup so every site gets the same Wi-Fi, files and help desk.
Phishing, ransomware and the insurance renewal
How we handle itCybersecurity ProtectionCyber insurers now ask for MFA, endpoint detection and tested backups before they quote. We put the controls in and document them.
One overloaded IT person, or none
How we handle itManaged IT ServicesThe office manager is the help desk and the server lives in a closet. We give you a full team for less than one hire, and keep your current IT person if you have one.
Hybrid teams on half-finished Microsoft 365
How we handle itCloud and Remote WorkLicences are in place but permissions, sharing and backups never got finished. We clean it up so downtown, the suburbs and the home office work from one secure copy of everything.
04Services
Our managed IT services in Des Moines include
Everything a 10 to 200 person business needs to run, secured and supported, in one plan. Pick the plan that fits and add projects as you grow.
Included in every managed plan
- Help desk and remote supportUnlimited calls, a live specialist in about a minute, 24/7
- Monitoring and patchingEvery device and server watched 24/7, updates applied and verified
- CybersecurityMFA, endpoint detection and response, email filtering, security awareness training
- Backup and disaster recoveryOn-site and cloud backups, monitored nightly, restores tested
- Microsoft 365 and cloudLicensing, migration, permissions, sharing and backup done properly
- Network and Wi-FiFirewalls, switches, access points, cabling and ISP management, installed on a scheduled visit
- IT planning and budgetingA dedicated account manager, quarterly reviews, a 12-month roadmap
- Compliance supportThe controls and documentation for cyber insurance, FTC Safeguards, HIPAA and client audits
One flat price per user, per month. See pricingBook a review
Every plan is flat rate per user.
See what yours would be.
05Industries
Industry-focused IT support for Des Moines organizations
The sectors that dominate central Iowa, and what each one needs from its IT.
Insurance agencies, brokers and financial services
Des Moines is one of the largest insurance centres in the country, and the independent agencies, MGAs and advisory firms around the carriers hold the same sensitive data with a fraction of the staff. The Iowa Insurance Data Security Act and the FTC Safeguards Rule require a written program and working controls. We implement both, document them and keep the systems that run renewal season boring. Learn more
Agribusiness, food and logistics
Seed, feed, equipment and food businesses along I-35 and I-80 run plants, warehouses and fleets that cannot stop at harvest. We segment the network, monitor the critical systems and keep the office side secure, with on-site visits scheduled for the equipment that needs hands. Learn more
Healthcare and dental practices
Clinics and practices from Ankeny to Indianola run practice-management software, imaging and HIPAA business associate agreements. We support the clinical applications, lock down patient data and keep the practice online. Learn more
Law, accounting and associations
The Capitol brings law firms, lobbying groups and trade associations with confidential client and member data. We cover encryption, access control, secure remote work and the backups the bar and the auditor expect. Learn more
06Case studies
What it looks like when it works
From clients across our 18-state footprint, reviewed independently on Clutch.
The ratings and the words are the clients’, not ours.
Legal
Hilger Hammond
Boutique law firm, real estate/business transactions & construction litigation
Grand Rapids, Michigan
- The problem
- Keep systems running and up to date; Secure firm and client information; Promote efficiency in a “paper-light” environment
- What changed
- Phased hardware refresh in progress, initial laptops & docks installed; troubleshooting substantially complete; Responsive help desk; timely escalation and on-ground tech support; Clear…
I have found the Corporate Technologies staff to be patient and tenacious.
- The problem
- Free up HDD space on a user workstation; Upgrade a laptop to Windows 11; Maintain reliable server and workstation management
- What changed
- HDD space reclaimed; Windows 11 successfully installed; Quick response with familiar technicians; issues resolved immediately; Projects completed on time and within budget; Project…
They worked on the solutions right away and solved both problems.
- The problem
- Being a one person operation we were needing some additional help to backfill areas I didn't have time for or expertise with. We needed help with IT services.
- What changed
- Corporate Technologies keeps me informed of any changes to our infrastructure or laptops and they fix things in a timely manner.
I'm impressed with how quickly I can get hold of someone from Corporate Technologies locally.
Want the same for your Des Moines business? Book a 30-minute review All case studies
See what this would look like for a team your size.
No credit card, no pitch.
07Security and compliance
Security built in, with the paperwork to prove it
Multi-factor authentication, endpoint detection and response, email filtering, patched systems, tested backups and staff training are part of every managed plan, not an upsell. We document each control so an insurer, an auditor or a client questionnaire gets evidence, not promises.
08How it works
How we support businesses in Des Moines
We do not have an office in Des Moines, and we say so. Here is exactly how the support works.
Remote first
A 24/7 national help desk where a live US-based specialist answers in about a minute. Most issues are fixed on that call.
Monitoring
24/7 security operations and systems monitoring. Problems are usually caught and fixed before anyone in your office notices.
On-site, scheduled
Visits are scheduled when hardware or network work needs hands, from our regional team based in Cedar Falls. Response times depend on the plan and are stated in your agreement.
Account manager
Quarterly reviews, a technology roadmap and budget, and monthly reports, from one person who knows your business.
09Service area
Managed IT support across Des Moines and central Iowa
We serve businesses across the Des Moines metro and up to Ames. Remote support, monitoring and the help desk cover you 24/7; on-site visits are scheduled from our regional team, with our nearest office in Cedar Falls.
We support businesses in and around Des Moines, including:
- West Des Moines
- Ankeny
- Urbandale
- Johnston
- Clive
- Waukee
- Altoona
- Pleasant Hill
- Grimes
- Norwalk
- Indianola
- Ames
Nearby but not listed? Call 1-866-363-4628 to check coverage. Looking for an office? All Corporate Technologies offices.
4.7Google reviews
What clients say after the ticket closes
From the public Google reviews of our offices across 18 states. Every review is public and unedited.
Google rating, company-wide, from 679 reviews
Very helpful, quickly solved my problem, and explained why I was having the issue in the first place.
Thanks for your help! Quick, nice, and efficient answers, as always.
Quick fix to my issue. Corporate Technologies always provides excellent service.
Free 30-minute IT review
Talk to our team about Des Moines
The first call is a look, not a pitch. A service specialist goes through what you run today and tells you what is covered, what is exposed, and what it would cost per user.
- Same-day callbackA service specialist calls you back, usually the same business day.
- A 30-minute reviewYour current setup, endpoints, what breaks, what keeps you up at night. Security and compliance gaps included.
- A per-user priceThe plan that fits, installation fee and any equipment shown on the proposal. Nothing later.
Book your review
Four fields. A service specialist calls you back, not a call center.
4.7 on Google. 60-day money-back guarantee on core plans. We never share your details.
Questions Des Moines businesses ask us
Whether we have an office here, cost, on-site visits, response times and what we cover. Answered plainly.
Something else? 1-866-363-4628
Prefer to read first? The checklist most of our clients used before they called: how to evaluate an MSP, in 20 minutes.
Get the checklistDo you have an office in Des Moines?
No. We serve Des Moines and central Iowa remotely, with scheduled on-site visits from our regional team. Our nearest office is in Cedar Falls, Iowa.
How much do managed IT services cost in Des Moines?
Plans are priced per user per month and published on our pricing page, starting at $35 per user for the help desk plan and $80 per user for the full Total Advantage plan. A 30-minute review gives you an exact per-user price for your environment, with installation and equipment shown on the proposal.
Do you provide on-site IT support in Des Moines?
Yes, scheduled. Most issues are fixed remotely on the first call. When hardware, cabling or network work needs hands, a visit is scheduled from our regional team. On-site response times depend on the plan and are stated in your agreement.
Can you help an insurance agency meet the Iowa Insurance Data Security Act?
Yes. We implement the controls the Act and the FTC Safeguards Rule require, write the information security program and incident plan, and keep the evidence current for the Division of Insurance and your carriers.
Which Des Moines industries do you support?
Insurance and financial services, agribusiness and logistics, healthcare and dental practices, and law, accounting and associations. The same managed plans cover all of them; the compliance work differs by industry.
Can you work alongside our internal IT person?
Yes. Many clients keep an internal IT person for the day-to-day and use us for the help desk, monitoring, security, backups and projects. We agree who owns what in writing.
