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Managed IT plan

Help Desk Connect

Unlimited 24/7 help desk support for your team. From email problems to printer issues, we handle the everyday technology disruptions so your people stay productive.

Starting at$35per user / month, 3-year agreement

  • Unlimited 24/7 remote help
  • Your personal IT manager
  • Proactive monitoring and Microsoft patching

Trusted by 2,000+ businesses in 18 states

  • Certified engineers
  • 24/7 monitoring
  • Proactive security
  • Strategic guidance

Recognized byCRN, Channel Futures and Clutch

  • MSP 501 MSP of the Year
  • MSP 501 Cybersecurity MSP of the Year
  • MSP 501 Cloud MSP of the Year
  • MSP 501 Digital Innovator
  • MSP 501 Lifetime Achievement
  • Channel Partners MSP 501 2025 Winner
  • Clutch Top Managed Service Provider 2025
  • Clutch Top Cybersecurity Company 2025
  • Clutch Top Help Desk Service 2025
  • Clutch Top Cloud Consulting Company 2025
  • CRN MSP 500 2023
  • CRN Solution Provider 500
  • CRN Tech Elite 250
  • CRN Elite 150
  • Unlimited Tier 1 support

    Call as often as you need for everyday workstation issues.

  • Answered in about a minute

    A live service specialist, 24/7, by phone or email.

  • 60-day money-back guarantee

    Try the service with no risk.

Who it is for

Fast, affordable support for busy teams

Help Desk Connect is the simplest way to give every employee expert help, without hiring. It suits teams that mainly need everyday support and want predictable monthly billing. See if it fits your team →

  • No in-house IT

    Nobody on staff to fix problems, so small issues eat up hours.

  • Waiting on a vendor

    Break-fix providers who call back tomorrow cost you today.

  • Unpredictable bills

    Hourly invoices make IT impossible to budget.

What we help with

Everyday issues, handled

Your employees call or email and a certified technician takes it from there.

  • Outlook and email

    Email problems, mailbox issues and password resets.

  • Printers and devices

    Printer setup, connectivity and general workstation troubleshooting.

  • Users and access

    Adding and removing users, file access and drive permissions.

  • Virus and malware removal

    Scans and clean-up when something gets through.

  • Patch management

    Automatic Microsoft patching to keep devices secure.

  • Monthly reporting

    Warranty status, at-risk devices and recommendations.

Getting started

Up and running in days

  1. ConsultationA short call to understand your team and devices.
  2. OnboardingWe set up monitoring and document your environment.
  3. Go liveYour team starts calling the help desk, 24/7.
  4. ReviewMonthly reports and recommendations from your IT manager.

Book your 30-minute IT review

What changes

Less downtime, more focus

Everyday IT problems stop getting in the way of work.

  • Faster fixesHelp in about a minute.
  • Predictable billingOne flat monthly price.
  • Safer devicesPatched and monitored.
  • Room to growUpgrade to a bigger plan anytime.

What clients say after the ticket closes

4.7

Google rating across our 21 local offices.

See plans and pricing
  • Very helpful, quickly solved my problem, and explained why I was having the issue in the first place.
    Megan F., Princeton Insurance
  • Thanks for your help! Quick, nice, and efficient answers, as always.
    Kue C., Praxis International
  • Quick fix to my issue. Corporate Technologies always provides excellent service.
    Larry D., Hamernick’s Decorating Center

Compare plans

Find the right level of support

One flat price per user, per month. Every plan includes 24/7 help and is covered by our 60-day money-back guarantee. Prices shown are 3-year agreement pricing; 1 and 2-year terms are available. Get an instant estimate →

  • This plan

    Help Desk Connect

    Unlimited 24/7 help desk for everyday issues

    $35per user / month

    • Unlimited 24/7 remote help (Tier 1)
    • Your personal IT manager
    • Proactive monitoring and patching
    • Onsite and advanced support by request
    Get started
  • Technology Advantage

    Proactive IT management with engineering and onsite time

    $55per user / month

    • Everything in Help Desk Connect
    • Tier 2 remote engineering
    • Monthly onsite time included
    • Business reviews and IT planning
    View plan →
  • Best seller

    Total Advantage

    All-inclusive managed IT, one flat rate

    $80per user / month

    • Unlimited remote and onsite support
    • Unlimited advanced remote support
    • Proactive network protection
    • No hourly or travel charges
    View plan →
  • Secure Advantage

    Cybersecurity plan, standalone or add-on

    $45per user / month

    • 24/7 SOC monitoring and breach detection
    • Next-gen antivirus and EDR
    • CEO fraud and email protection
    • Compliance as a Service
    View plan →

Frequently asked questions

Straight answers before the first call.

Something else? 1-866-363-4628

Prefer to read first? The checklist most of our clients used before they called: how to evaluate an MSP, in 20 minutes.

Get the checklist
Is support really unlimited?

Yes. Call as often as needed for Tier 1 workstation issues, with no per-ticket or hourly charges.

How do we contact support?

By phone for urgent issues and by email or portal for non-urgent requests. A live service specialist answers in about a minute, 24/7.

Do you monitor our devices?

Yes. Devices are monitored and patched, and you receive monthly reports.

Is onsite support included?

Onsite visits and advanced remote engineering are available by request. For included onsite time, see Technology Advantage or Total Advantage.

Do you support servers?

Server maintenance is available separately or as part of a higher plan.

What contract terms are available?

1, 2 or 3-year terms. The price shown is 3-year agreement pricing, and every plan has a 60-day money-back guarantee.

Give your team instant access to expert help

Tell us about your team and devices and we will confirm the right plan and price.

Book your IT review1-866-363-4628