Case Study
“Their ability to make everything run as one cohesive unit and maintain a customized plan for our needs was impressive.”— Tammy Dunn – Practice Manager, Animal Hospital (Grand Haven, MI)
Project Details
- Service: IT Managed Services, Cybersecurity, IT Consulting & SI
- Timeline: Dec. 2022 – Ongoing
- Budget: Confidential
Project Summary
Corporate Technologies provided IT services for a general practice animal hospital for cats and dogs.The engagement included a complete network revamp, wiring improvements, and ongoing IT maintenance.The hospital benefited from smoother operations, responsive support, and customized solutions tailored totheir needs .
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The Client
Role: Practice Manager
Company: Animal Hospital
Industry: Veterinary (Healthcare for cats and dogs)
Location: Grand Haven, Michigan
The Challenge
The hospital needed help reorganizing and revamping their network and wiring, while ensuring ongoing IT support and maintenance.Their goal was to improve system reliability and reduce downtime .
Client Rating
- Overall: 4.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 4.0
- Would Refer: 5.0
The Approach
Vendor Selection
Corporate Technologies was selected through a referral, based on high ratings, budget alignment,and shared company values. Between 2–5 team members were assigned to the engagement .
Scope of Work
Corporate Technologies reviewed the hospital’s existing network, wiring, internet setup, and practicemanagement system. The team recommended improvements, implemented the plan, and now oversees the ITenvironment to keep everything running smoothly.
The Outcome
The hospital’s operations now run more smoothly, with stable network connectivity between workstationsand servers. Since the engagement began, they have not experienced downtime. Corporate Technologies’responsiveness, punctuality, and openness to client feedback contributed to the success .
Project Management
The team was punctual, well-informed, and communicated effectively through in-person meetings, email,and messaging apps.
What Impressed the Client
Corporate Technologies impressed the client with their ability to unify systems into a cohesiveoperation while maintaining a customized plan for the hospital’s unique needs.
Areas for Improvement
The client reported no areas for improvement at this time.
