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Case Studies

Managed IT Services for Telecommunications Installation Company (Case Study)

managed IT services telecom

In short

See how Corporate Technologies provided managed IT services, storage cleanup, and a Windows 11 upgrade for a telecom installation company in Kansas.

In this article
  1. Managed IT Services for Telecommunications Installation Company
  2. Project Details
  3. Project Summary
  4. The Client
  5. The Challenge
  6. Client Rating
  7. The Approach
  8. The Outcome

Managed IT Services for Telecommunications Installation Company

Case Study

“They worked on the solutions right away and solved both problems.”
, Scott Plumb, Consulting & Design Supervisor, K & W Underground Inc.

Project Details

  • Services: IT Managed Services
  • Timeline: Oct 2025 – Oct 2025
  • Budget: Confidential
  • Industry: Telecommunications Installation
  • Location: Olathe, Kansas
Download the Managed IT Services for Telecommunications Installation Company Case Study (PDF)

Project Summary

Corporate Technologies serves as the managed IT partner for a telecommunications installation company, overseeing servers and workstations and providing day-to-day support. In this engagement, the team freed storage on a user device and upgraded the workstation to Windows 11, ensuring smooth operations with minimal disruption.

The Client

Organization: K & W Underground Inc.

Contact: Scott Plumb, Consulting & Design Supervisor

What they do: Contract telecom installation for cities, counties, CATV, phone, and internet providers.

The Challenge

  • Free up HDD space on a user workstation
  • Upgrade a laptop to Windows 11
  • Maintain reliable server and workstation management

Client Rating

  • Overall: 5.0
  • Quality: 5.0
  • Schedule: 5.0
  • Cost: 5.0
  • Would Refer: 5.0

The Approach

Why Corporate Technologies

  • Found via online search
  • High ratings and aligned company values
  • Close geographic support and budget fit
  • Team size: 2–5 assigned technicians

Scope of Work

  • Server and workstation management
  • Office 365 administration and system backups
  • Security tooling to keep the network up, running, and safe
  • Workstation storage cleanup and Windows 11 upgrade

The Outcome

  • HDD space reclaimed; Windows 11 successfully installed
  • Quick response with familiar technicians; issues resolved immediately
  • Projects completed on time and within budget

Project Management & Communication

After the initial upgrade appointment revealed issues, the team addressed them right away. Engagement was coordinated through virtual meetings with prompt follow-ups and resolutions.

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