Project Details

• Services: IT Managed Services
• Timeline: Oct 2025 – Oct 2025
• Budget: Confidential
• Industry: Telecommunications Installation
• Location: Olathe, Kansas

Project Summary

Corporate Technologies serves as the managed IT partner for a telecommunications installation company, overseeing servers and workstations and providing day-to-day support. In this engagement, the team freed storage on a user device and upgraded the workstation to Windows 11, ensuring smooth operations with minimal disruption.

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The Client

Organization: K & W Underground Inc.

Contact: Scott Plumb, Consulting & Design Supervisor

What they do: Contract telecom installation for cities, counties, CATV, phone, and internet providers.

The Challenge

• Free up HDD space on a user workstation
• Upgrade a laptop to Windows 11
• Maintain reliable server and workstation management

Client Rating

• Overall: 5.0
• Quality: 5.0
• Schedule: 5.0
• Cost: 5.0
• Would Refer: 5.0

The Approach

Why Corporate Technologies

• Found via online search
• High ratings and aligned company values
• Close geographic support and budget fit
• Team size: 2–5 assigned technicians

Scope of Work

• Server and workstation management
• Office 365 administration and system backups
• Security tooling to keep the network up, running, and safe
• Workstation storage cleanup and Windows 11 upgrade

The Outcome

• HDD space reclaimed; Windows 11 successfully installed
• Quick response with familiar technicians; issues resolved immediately
• Projects completed on time and within budget

Project Management & Communication

After the initial upgrade appointment revealed issues, the team addressed them right away. Engagement was coordinated through virtual meetings with prompt follow-ups and resolutions.

Areas for Improvement

None noted for this project.