Managed IT Services for Telecommunications Installation Company
Case Study
“They worked on the solutions right away and solved both problems.”
— Scott Plumb, Consulting & Design Supervisor, K & W Underground Inc.
Project Details
- Services: IT Managed Services
- Timeline: Oct 2025 – Oct 2025
- Budget: Confidential
- Industry: Telecommunications Installation
- Location: Olathe, Kansas
Project Summary
Corporate Technologies serves as the managed IT partner for a telecommunications installation company, overseeing servers and workstations and providing day-to-day support. In this engagement, the team freed storage on a user device and upgraded the workstation to Windows 11, ensuring smooth operations with minimal disruption.
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The Client
Organization: K & W Underground Inc.
Contact: Scott Plumb, Consulting & Design Supervisor
What they do: Contract telecom installation for cities, counties, CATV, phone, and internet providers.
The Challenge
- Free up HDD space on a user workstation
- Upgrade a laptop to Windows 11
- Maintain reliable server and workstation management
Client Rating
- Overall: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Would Refer: 5.0
The Approach
Why Corporate Technologies
- Found via online search
- High ratings and aligned company values
- Close geographic support and budget fit
- Team size: 2–5 assigned technicians
Scope of Work
- Server and workstation management
- Office 365 administration and system backups
- Security tooling to keep the network up, running, and safe
- Workstation storage cleanup and Windows 11 upgrade
The Outcome
- HDD space reclaimed; Windows 11 successfully installed
- Quick response with familiar technicians; issues resolved immediately
- Projects completed on time and within budget
Project Management & Communication
After the initial upgrade appointment revealed issues, the team addressed them right away. Engagement was coordinated through virtual meetings with prompt follow-ups and resolutions.
